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Microsoft MB-200 Practice testing questions from Youtube
latest updated Microsoft MB-200 exam questions and answers
QUESTION 1
The sales team plans to create printed materials to be handed out each month during on-site visits with clients.
The materials must include client-specific information and statistics from Dynamics 365.
You need to ensure that sales team members can create the materials.
Which technology should you implement?
A. Word template
B. marketing list
C. sales literature
D. Excel template
Correct Answer: B
References: https://crmbook.powerobjects.com/basics/marketing/marketing-lists/
QUESTION 2
You are a Dynamics 365 Customer Engagement administrator.
A compliance audit identifies two fields in violation of the corporate information security policy.
You need to control access to high business impact fields to meet information security policies.
What should you use? To answer, drag the appropriate security methods to the correct teams. Each security method
maybe used once, more than once.
NOTE: Each correct selection is worth one point.
Select and Place:
Correct Answer:
References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/admin/security-concepts
QUESTION 3
You create and share a Microsoft Flow button for the Account entity. The button sends a Microsoft Teams meeting
invitation from Dynamics. Which users can view the flow button run history?
A. Each user can only view their run history.
B. System administrators may only view the run history.
C. Only the user who creates the button can view the run history for all users.
D. Every user can view all run history.
E. People with the appropriate role can see all run history.
Correct Answer: C
References: https://docs.microsoft.com/en-us/flow/share-buttons
QUESTION 4
You are a Dynamics 365 for Customer Service administrator. You install the Gamification solution for Dynamics 365.
Users must be granted the minimum privileges required to perform tasks.
You need to assign minimal security roles to users.
Which security roles should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/gamification/understand-securityroles
You are a Dynamics 365 Customer Engagement system administrator. You have the following security design for a
Parent Business Unit:
QUESTION 5
You are the system administrator for Dynamics 365. You add a custom URL field for the Account entity.
You need to make changes to a custom field.
Which four fields can you change after the initial change? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
QUESTION 6
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains
a unique solution that might meet the stated goals. Some question sets might have more than one correct solution,
while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not
appear in the review screen.
On a Contact record, a user creates a Note record that contains the word running.
One week later, the user reports that they cannot find the Contact record associated with the Note record.
You need to find the Note record.
Solution: Use Categorized Search to search for the word run.
Does the solution meet the goal?
A. Yes
B. No
Correct Answer: B
Only a relevant search can search the text in notes.
QUESTION 7
You are a Dynamics 365 administrator. An Excel template with a pivot table is created for opportunities by a manager.
When a salesperson opens the Excel template in the My Opportunities view, they observe the following issues:
The salesperson can view information for all salespeople.
The salesperson does not see their current data.
You need to ensure the salesperson can only see their information.
Which Excel PivotTable attributes should you use? To answer, drag the appropriate attributes to the correct settings.
Each attribute may be used once, more than once, or not at all. You may need to drag the split bar between panes or
scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
QUESTION 8
You are a Dynamics 365 for Customer Service system administrator.
A user creates a duplicate account record with an updated email address.
You need to remove the duplicate record and update the primary record with the new email address.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to
the answer area and arrange them in the correct order.
Select and Place:
Correct Answer:
References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/basics/merge-duplicate-recordsaccounts-contacts-leads
You are a Dynamics 365 Customer Engagement administrator. Each team will use Microsoft Excel in different ways.
QUESTION 9
You are a Dynamics 365 for Customer Service system administrator. You integrate Microsoft OneDrive for Business
with Dynamics 365.
Some users report that they cannot access OneDrive for Business from within Dynamics 365.
You need to troubleshoot the access issue.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A. Review Microsoft Office 365 Groups configuration.
B. Instruct users to confirm that they can access OneDrive for Business by using a web browser.
C. Review Microsoft account access configuration.
D. Confirm OneDrive for Business privilege settings.
Correct Answer: BC
Make sure their Microsoft accounts are licensed and enabled for OneDrive for Business. Confirm they can access
OneDrive for Business by using a web browser.
QUESTION 10
You are a Dynamics 365 for Customer Service system administrator.
When a customer case is assigned to a new representative, the system must send an email to the customer to alert
them about the change.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to
the answer area and arrange them in the correct order.
Select and Place:
Correct Answer:
QUESTION 11
You manage a Dynamics 365 environment for a company.
You must prevent users from launching and using Microsoft Flow.
You need to hide the Flows button on the user interface.
Which configuration setting should you change?
A. the Customizations section of System Settings
B. the SiteMap
C. the Buttons tab of Flow
D. the Entity component of the default solution
Correct Answer: A
Reference: https://www.inogic.com/blog/2018/10/show-or-hide-microsoft-flow-button-in-dynamics-365/
QUESTION 12
You are a Dynamics 365 for Customer Service administrator. Sales team members record leads in a Microsoft Excel
workbook after conferences. The system must prevent the addition of duplicate leads from the workbooks.
Sales team members must be able to manually create a duplicate lead record.
You need to configure duplicate detection settings.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A. Create a duplicate detection job for all active accounts.
B. Set the value of When a record is created or updated to on.
C. Set the value of When a record is created or updated to off.
D. Set the value of Enable duplicate detection to off.
E. Set the value of During import to on.
Correct Answer: AE
QUESTION 13
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains
a unique solution that might meet the stated goals. Some question sets might have more than one correct solution,
while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not
appear in the review screen.
You are a Dynamics 365 for Customer Service administrator for Contoso, Ltd. A user named Elizabeth Rice signs in to
Dynamics 365 by using the following sign in the name: [email protected].
After marriage, Elisabeth changes her legal name to Elisabeth Mueller.
You need to update the sign-in name for the user without losing any application history.
Solution: Ask the Microsoft 365 administrator to sign in to the admin portal and change the user name.
Does the solution meet the goal?
A. Yes
B. No
Correct Answer: B
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[Latest updates] Free Microsoft MB-200 Dumps pdf download from Google Drive: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-200